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Amherst Chamber Hiring?

Assistant General Manager

Emerald Hospitality Associates, Inc. is seeking an experienced and motivated individual to serve as Assistant General Manager for the dual branded Home2 Suites/Tru by Hilton Hotel located in Williamsville, NY. The Assistant General Manager is responsible for assisting and supporting the General Manager in the following aspects of the hotel: Food and Beverage, guest and associate satisfaction, financial performance, sales and revenue, generation and human resources responsibilities.

What will your job responsibilities and duties be?

  • Orchestrate the activities of the hotel managers and hourly associates to ensure the guests receive a high level of service, sales are maximized, associates are satisfied, and profit meets owner expectations.
  • Supervision of the quality and cleanliness of all areas of hotel by performing daily inspections and follow up.
  • Partner with the General Manager for inventory, purchasing, disbursement, and cost controls for the food and beverage department.
  • Ensure that food and beverage standards exceed expectations.
  • Anticipate revenue/cost problems and manages the timing of discretionary expenditures to stabilize cash flow.
  • Act as Manager on Duty - nights and weekends are required.
  • Maximize revenue through sales efforts, revenue management, and cost control.
  • Maintain safe and secure environment for guests and associates.
  • Assist the General Manager and other Department Managers in managing the human resource function to attract, retain, and motivate associates: hire, develop, empower, coach and counsel, conduct performance reviews, resolve problems, and provide open communication with all associates.

What does our ideal candidate look like?

  • Two years’ experience as a manager in a hotel
  • Ability to work a flexible schedule including nights and weekends
  • Ability to display a high degree of professionalism and integrity
  • Enjoy working as a part of a team
  • Detail oriented
  • Strong computer skills
  • Excellent communication skills

What perks will you receive?

  • Competitive salary
  • Sign on Bonus
  • Health, Dental, and Vision Insurance
  • Life insurance, Short Term Disability, Long Term Disability
  • Critical Illness and Accident Insurance
  • Paid Time Off
  • Retirement Plan
  • Employee Discount – Hilton Team Member Travel and Discount Website

Emerald Hospitality Associates is an Equal Opportunity Employer.

Job Type: Full-time

Job Type: Full-time


  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Signing bonus


  • Bachelor's (Preferred)


  • Hotel Experience: 2 years (Preferred)
  • Hospitality management: 2 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

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